Care Plans

Our WordPress Care Plans designed to give you piece of mind

Why You Need a Monthly Care Plan for Your WordPress Website

In this digital age, a website is not just a set of interconnected pages, it’s an investment and a significant part of your brand’s identity. This makes its care and maintenance of utmost importance. Here are reasons why you need a monthly care plan for your WordPress website:

  1. Continuous Updates: WordPress is an ever-evolving platform that consistently releases updates for better performance, security, and functionality. A monthly care plan ensures these updates are implemented promptly without interrupting your site’s operation.
  2. Security: Websites are often targeted by hackers and malicious bots. A monthly care plan provides regular security checks, malware scans, and immediate fixes to keep your site safe and secure.
  3. Site Speed: Website speed plays a critical role in user experience and search engine rankings. Regular performance checks and optimisation under a monthly care plan ensure your site loads quickly and runs smoothly.
  4. Regular Backups: In the event of a website crash or data loss, backups become lifesavers. A monthly care plan guarantees regular, secure backups of your website data, ensuring you can restore your site at any time.
  5. Expert Support: With a monthly care plan, you have access to WordPress experts who can help resolve technical issues quickly and provide guidance on how to best use the platform for your business needs.
  6. Time-Saving: Having experts handle the technical components of your website frees up your time to focus on what you do best – running your business.
  7. Peace of Mind: Knowing that experts regularly monitor and maintain your website gives you peace of mind and allows you to focus on other important aspects of your business.

In conclusion, a monthly care plan for your WordPress website is not just a good idea; it’s essential. It protects your investment, ensures optimal performance, provides expert support and gives you peace of mind. Secure your website today with our comprehensive care plan.

Care plan Features

We've got you covered

  • Monthly Updates

    We update WordPress, plugins and themes to keep your site secure and performing optimally.

  • Priority Support

    Care Plan clients are given priority support over clients requiring ad-hoc work.

  • 24/7 Uptime Monitoring

    If your website is down for any period, we are notified so we can check if there are any issues.

  • Premium plugins

    By being on a care plan with us, you have access to our licenses for various premium plugins, worth up to $500 per year.

  • Speed Optimisation

    We use premium caching software and set it up to have your site loading in less than 2 seconds.

  • SEO Optimised

    We configure your website to for internal SEO optimisation.

  • Security Scanning

    Our premium scanner checks your site 24/7 for any vulnerabilities so we can fix it before they get exploited.

  • 90-day backups

    We store 90-day rolling backups on the cloud in case the unthinkable happens. We'll restore the site for free.

  • Support blocks

    A block of support each month you can use however you like. Any additional support required will be billed at our discounted rate, currently at £90 + VAT per hour.

MonthlyYearly
  • WP Maintain

    £120per month + VAT

    Simple sites with low traffic

    • Discounted Hourly Support Rate
    • Priority Support
    • Daily Backup
    • 24/7 Security Monitoring
    • Database Optimisation
    • Google Analytics
    • Broken Links Checker
    • Website Care Report
    • Premium Plugins
    • Monthly WP / Plugin / Theme updates
    • Malware Clean
    • Monthly Strategy Call
    • Complimentary 60 Min Support Block
  • WP Support

    £250per month + VAT

    eCommerce, membership sites

    • Discounted Hourly Support Rate
    • Priority Support
    • Daily Backup
    • 24/7 Security Monitoring
    • Database Optimisation
    • Google Analytics
    • Broken Links Checker
    • Website Care Report
    • Premium Plugins
    • Monthly WP / Plugin / Theme updates
    • Malware Clean
    • Monthly Strategy Call
    • Complimentary 120 Min Support Block
  • WP Growth

    £600per month + VAT

    High traffic / Regularly updated sites

    • Discounted Hourly Support Rate
    • Priority Support
    • Daily Backup
    • 24/7 Security Monitoring
    • Database Optimisation
    • Google Analytics
    • Broken Links Checker
    • Website Care Report
    • Premium Plugins
    • Monthly WP / Plugin / Theme updates
    • Malware Clean
    • Monthly Strategy Call
    • Complimentary 480 Min Support Block
  • WP Maintain

    £1200per year + VAT

    Simple sites with low traffic

    • Discounted Hourly Support Rate
    • Priority Support
    • Daily Backup
    • 24/7 Security Monitoring
    • Database Optimisation
    • Google Analytics
    • Broken Links Checker
    • Website Care Report
    • Premium Plugins
    • Monthly WP / Plugin / Theme updates
    • Malware Clean
    • Monthly Strategy Call
    • Complimentary 60 Min Support Block
  • WP Support

    £2500per year + VAT

    eCommerce, membership sites

    • Discounted Hourly Support Rate
    • Priority Support
    • Daily Backup
    • 24/7 Security Monitoring
    • Database Optimisation
    • Google Analytics
    • Broken Links Checker
    • Website Care Report
    • Premium Plugins
    • Monthly WP / Plugin / Theme updates
    • Malware Clean
    • Monthly Strategy Call
    • Complimentary 120 Min Support Block
  • WP Growth

    £6000per year + VAT

    High traffic / Regularly updated sites

    • Discounted Hourly Support Rate
    • Priority Support
    • Daily Backup
    • 24/7 Security Monitoring
    • Database Optimisation
    • Google Analytics
    • Broken Links Checker
    • Website Care Report
    • Premium Plugins
    • Monthly WP / Plugin / Theme updates
    • Malware Clean
    • Monthly Strategy Call
    • Complimentary 480 Min Support Block

Drijen is brilliant! Professional, efficient, quick and very easy to work with. His continuing support through the Care Plan he provides is invaluable and allows us to continually tweak the website. Thank you Drijen.

Barbara Pearce, IOCF

Frequenty Asked Questions

Got questions?

We’ve answered the most common queries about our web design services, process, and maintenance below - and if you don’t find what you need, we’re only a message away!

Websites require regular care to keep everything running smoothly. 

Sometimes not updating to the latest version of WordPress can mean your website may have security loopholes that can be exploited by hackers.

A care plan keeps your website healthy behind-the-scenes, so you don’t have to worry about any potential issues.  

Yes, you could. We train all our clients how to maintain their site as part of our website design package. You might not have the time or inclination though, and that’s where our care plans come in.

If you do prefer to handle things yourself, check out this guide. You can also read this blog post on the pros and cons of doing it yourself vs. investing in a care plan.

If you’ve signed up to a care plan, either annually, or monthly, you will continue to receive our services agreed until you cancel the plan or change plan.

Absolutely! We don’t want you to be tied down, if you don’t need our service or are unhappy. Just get in touch with us via our contact form – no reason needed, and we’ll cancel the plan for you. Due to the nature of direct debit payments, please let us know 7 days in advance of your due date.

Please note, if you do cancel, then you would be responsible for purchasing licenses, taking care of updates, backups and making sure the site is secure.

If you wish to join at a later time, you can certainly do so, but we may need to run a health check again to make sure the site is up to date and malware free before we put the site on a care plan.

If you are a new customer, you can request a refund within 14 days of signing up, providing we have not carried out any work for you in that time.

It is impossible to guarantee that any website will never be hacked.

However we do have many security measures in place on our care plans to greatly reduce the chance of your site being breached.

If a website is on our Support or Growth care plans, and is hacked, we will get it fixed for you at no extra cost.

If you suspect your site is hacked, get in touch immediately.

That’s OK! Get in touch and we’ll help you decide which option best fits your needs. 

We definitely can. First we’d need to run a thorough website health check though, to check the foundations of your site are solid. That way, we can identify any potential issues before they become issues – so you get better value from your maintenance package.

Read more about our website health checks.

Your site will continue to work as normal without a care plan, but it’s still vital you maintain the site yourself.

If your website is not regularly maintained, you leave yourself open to issues such as poor performance & security breaches. Without a suitable backup plan, it is possible to lose your website data, especially if it is hacked.

Many of our clients prefer to offload maintenance to us, so they can focus their energies elsewhere.

No, the complimentary support block does not rollover to the next period.

If the work you require is beyond your complimentary allowance, you can still request further support, at a discounted rate.

Our current hourly rate for care plan clients is £75ph + VAT.

We reserve the right to change the terms and pricing of our Care Plans. 

You will receive any changes in writing 3 months before any proposed changes, and should you wish to change your plan (either upgrade/downgrade or cancel), you can do so.

Absolutely – check them out here.